FAQ

Shipping

The Processing time is the time I need to prepare an order for shipping varies.
For details, see individual items.

Gold Plated and Silver items, which are in stock, usually take up to 7 business days to be ready for shipping.
Solid gold items, which are made to order, can take 1-3 weeks to make and ship out.
* This is the maximum time needed, and definitely can take less time

The shipping time is the time from when I send it until the postal service delivers it to you, and this varies according to country.

Standard shipping:
United States: 8-12 business days

Europe: 8-28 business days

Australia, New Zealand and Oceania: 10-14 business days

Expedited shipping:

You can upgrade to express shipping which takes 4-5 business days to most countries.

I’ll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Please take into consideration that in Holiday times shipping takes longer as there is a lot of mail traffic.

Payment

Paypal and credit cards.

Buyers are responsible for any customs and import taxes that may apply. Each country has its own customs regulations and the local customs office can determine if a payment is needed.

Sizes

For your convenience, there is a ring size chart. The easiest thing to do is go any jewelry shop and have your ring measured, but if you cant do that, you can simply wrap a string around your finger and check its length. This will determine the circumference of the ring and according to that you can know your size.
There are many phone apps to check for ring size, if you are using one of them make sure you are measuring a simple band, this will give you the most accurate result.

Best thing to do is to consult your piercer.
Here are the standard piercing sizes:

 

Nose Piercing

20G, 18G

Cartilage Piercing

18G

Tragus / Helix / Rook / Conch / Daith

18G

Septum

  18G (16G)

Ear lobe

  20G



 

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
Request a cancellation: within 24 hours of purchase

The following items can’t be returned or exchanged
• Custom or personalized orders
• Items on sale

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Returned items should be packaged in original packaging and sent in a bubble mailer. Contact me for return address.

Please contact me if you have any other question